Privacy & Protection

At Notexo, privacy is not an afterthought—it's our foundation. Here's exactly how we protect your notes and what you need to know.

Access Control Model

Notexo supports four protection modes for your notes:

Protected	Read-Only	Who Can View	Who Can Edit
No	No	Anyone with link	Anyone with link
No	Yes	Anyone with link	No one (locked)
Yes	Yes	Anyone with link	Password holders only
Yes	No	Password holders only	Password holders only

Password Security

Passwords are hashed using bcrypt with strong salts (never stored in plain text)
We cannot see or recover your password
Password is the sole proof of ownership—no email, no account recovery
If you lose your password, the note is permanently inaccessible

⚠️ Critical Warning

If you forget your password, the note is not recoverable. Recovery requires submitting a Support request with proof of ownership, but success is not guaranteed. Use a password manager for important notes.

Data Collection

We collect minimal data:

Note content: Stored encrypted in our database
Timestamps: Created and updated times for each note
Support requests: When you submit a recovery request, we store your description and optional email
No tracking cookies: We don't use analytics or advertising trackers
No user accounts: We don't store personal information, emails, or profiles

Encryption

All data is encrypted in transit (HTTPS/TLS) and at rest. Note content is stored securely in our database with appropriate access controls. Only password holders can unlock protected notes.

Lost Password Recovery

If you lose your password, you can submit a recovery request through our Support page. Recovery requires:

Detailed proof that you are the original note creator
Manual verification by our team
Processing time of 1-7 business days
No guarantee of success—privacy is our priority

Note Unlocking

When you unlock a protected note, The note will be publicly accessible until you lock it again.

Questions?

If you have concerns about privacy or security, please visit our Support page or send us Feedback.